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Blank Description in Schedule Task Settings

PostPosted: Fri Jul 31, 2009 1:04 am
by juliansong
I tried to setup the description in the schedule task settings and it initially showed up as I setup and became blank later. Some schedule task has description and other schedule tasks can't setup the description.

Is there anyone experienced the same issue? Any suggestion will be appreciated.

Re: Blank Description in Schedule Task Settings

PostPosted: Fri Jul 31, 2009 2:23 am
by admin
I can't reproduce the problem. Are you using the latest version?

Re: Blank Description in Schedule Task Settings

PostPosted: Fri Jul 31, 2009 4:57 pm
by juliansong
Version 6.00 Build 712

Re: Blank Description in Schedule Task Settings

PostPosted: Tue Aug 04, 2009 2:25 am
by admin
The problem has been identified. The fix is coming out. Thanks.

Leon

Re: Blank Description in Schedule Task Settings

PostPosted: Thu Sep 03, 2009 2:21 pm
by garyk
Any news on this fix?
Thanks
Gary

Re: Blank Description in Schedule Task Settings

PostPosted: Fri Sep 04, 2009 1:57 am
by admin
Do you still have the same problem in the latest version?

Re: Blank Description in Schedule Task Settings

PostPosted: Fri Sep 04, 2009 9:53 am
by garyk
We are currently using an older version (5.30 Build 582).
Will an upgrade to the latest version rectify this problem?
If yes, can we upgrade without losing any of our current configuration or schedule settings?
Thanks,
Gary

Re: Blank Description in Schedule Task Settings

PostPosted: Fri Sep 04, 2009 10:24 am
by admin
if you are a licensed user check if your upgrade protection covers the latest version. Otherwise installing the new version over the old one will import the old settings, data files without no problem.

Re: Blank Description in Schedule Task Settings

PostPosted: Fri Sep 04, 2009 10:29 am
by garyk
Our copy of TurboFTP is registered with a "Lifetime Upgrade Protection".
Does this mean that the latest version is available to us?
Thanks
Gary

Re: Blank Description in Schedule Task Settings

PostPosted: Fri Sep 04, 2009 10:34 am
by admin
Yes of course.

Re: Blank Description in Schedule Task Settings

PostPosted: Fri Sep 04, 2009 10:45 am
by garyk
Many thanks.
Gary