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Auto Upload Fails After Extended Period

PostPosted: Wed Feb 17, 2010 1:46 pm
by mark.holloway
We upload a file to a remote SFTP service once per day. The first file uploads ok after the NT service is started. Next day or several hours later the attempt hangs in the directory. Cannot tell what is going wrong. Have to restart service to clear it.
Error logged:
ERROR-0:> socket timeout at read (120 sec) (#6)

Anyone else experiencing this? Product is not usable.

Re: Auto Upload Fails After Extended Period

PostPosted: Wed Feb 17, 2010 5:20 pm
by admin
Hi,

Can you supply the full log or at least relevant log entries around the error.

Leon

Re: Auto Upload Fails After Extended Period

PostPosted: Fri Mar 12, 2010 3:55 pm
by admin
Let me know if it relates to any ticket you have submitted.