Why is that I cannot still log on to the server even I have enter my user ID and password?

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URL: http://www.tbsoftinc.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=44
Article ID: 44
Created On: 30 Sep 2005 03:33 AM

Answer Make your Internet connection is working. If you are behind a firewall, you have to connect to a server outside via firewall. Ask the administrator of your network and fill in the correct firewall information in the Options|Firewall tab. Some router-based firewalls require you to use PASV mode (for data transfer).