29 Mar 2024 
Support Center » Knowledgebase » Why is that I cannot still log on to the server even I have enter my user ID and password?
 Why is that I cannot still log on to the server even I have enter my user ID and password?
Solution Make your Internet connection is working. If you are behind a firewall, you have to connect to a server outside via firewall. Ask the administrator of your network and fill in the correct firewall information in the Options|Firewall tab. Some router-based firewalls require you to use PASV mode (for data transfer).

Article Details
Article ID: 44
Created On: 30 Sep 2005 03:33 AM

 This answer was helpful  This answer was not helpful

 Back
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Search
 Article Options
Home | Register | Submit a Ticket | Knowledgebase | Troubleshooter | News | Downloads
Language:

Copyright © 2008-2014 TurboSoft, Inc.