Q) The files I have just uploaded are still considered as older than the copies on my local directory by Folder Synchronizer. Why? A) Check whether local time and remote file time are of the same time zone. If not, go to [Advanced Site Settings | Files | Server Time Offset] and enter a proper value. Suppose you see a newly uploaded file in the Remote Browser Pane has a timestamp of 13:30, while the time of your system clock is 21:30, then you should enter a server time offset value of 8 (hours).
Q) I am using the task scheduler to transfer files to multiple FTP sites, once it connects to the first site the software doesn't automatically disconnect from the site and continue to the next site! A) Although it doesn't automatically disconnect the next sync task will still be launched timely, and the ftp site in the next sync task will then be connected. To force disconnecting from a site after a scheduled transfer is finished, use [Options | Events | On transfer complete | Disconnect from site].
Q) I force uploaded file name case to be uppercase, then how can I make the directory comparison not case sensitive? A) Enable [Advanced Site Settings | Synchronization | Ignore file name case].
Q) I am pulling binary files from the remote server and I want to only download new files or files that have different size, and I don't care the file time. How can I do this? A) Enable [Advanced Site Settings | Synchronization | Compare file size rather than file time].
Q) In scheduling I am selecting an FTP Site with a port of 990. I can manually connect fine, but the scheduler keeps trying to use port 21. A) You might have another profile of the same address but different port (21) stored in your Address Book in a position ahead of the 990 one. In this case TurboFTP uses the one with matching address that it first finds in Address Book. If so what you should do is either to remove the 21 one or to use a different address for one of them (for example, IP address), with another using domain address.
