Q) What is the purpose of saving and loading a queue file?

Q) I want to transfer all files of a certain extension as ASCII or Binary. TurboFTP doesn't automatically transfer files in the format I want. Is it possible to change these settings?

Q) I have a scheduled upload running minimized. The status balloon pops up after every transfer. Please tell me there is a way to shut it off.

Q) How come I cannot use CHMOD?

Q) How do I quickly return to Main View Screen? I now have a two-window view.

Q) How can I set my default local directory?

Q) How can I transfer files from one directory to another at a remote FTP site?

Q) How do I rename a file?

Q) After I have downloaded a Word document I double click it, the Windows Word should be launched, but it goes to the bottom window, why?

Q) The LIST command often times out when I browse some FTP servers, why?

Q) How can I do a silent install of TurboFTP?

Q) My computer's system clock was set back and after that TurboFTP won't start and it says it detects the clock-back.

Q) Is TurboFTP 508 compliant?

Q) Can I setup to have the file transfer take place automatically and unattended?
A) Yes. TurboFTP is fully automated. You can use the Scheduler(queue|Scheduled transfer).
Fill the transfer queue with the files you want to send or download, then set the scheduler to when you want to start the transfer. TurboFTP will then handle the rest for you. If there is any interruption or stall during the transfer it will auto-reconnect and resume the transfer with best effort (yes, unattended) until finish.


Q) What is the purpose of saving and loading a queue/session file?
A) A queue/session file is simply used to hold a group of files to transfer, and the source and destination. You save the queue to a queue file (.tbx file) using menu [Session | Save queue]. After that you can load the queue file any time to restore the content in the transfer queue and transfer those files again. You can load a queue file using the menu command or by simple drag and drop or by feeding it at the command line (see help document section 'Other information|Command line options' on how to use the command line options). Queue is useful when you need to transfer (download or upload) a certain group of files regularly (see our topic Scheduled File Transfer with TurboFTP).

The queue file (.tbx file) is in human readable text format and you can create and modify it manually with a text editor. It can of course be generated programmatically (due the its easy-to-understand format) and, combined with the command line options of TurboFTP, can be used for dynamically changing transfer needs. The tbx format is documented in Help|Other information|Session(tbx) file format.

Q) I have a scheduled upload running minimized. The status balloon pops up after every transfer. Please tell me there is a way to shut it off.
A) Uncheck [Options | Display | System tray tip on transfer complete].

Q) I want to transfer all files of a certain extension as ASCII or Binary. TurboFTP doesn't automatically transfer files in the format I want. Is it possible to change these settings?
A) You can add new types to [Options|Text file mask] so that TurboFTP treats them as ASCII files. You can also force ASCII or binary type for all transfer by using menu [Command|Transfer Type].

Q) How come I cannot use CHMOD?
A) The CHMOD capability depends on two conditions. Firstly, the server you are connected to must support this command. Secondly, you must have access right to change the attribute of that remote file or directory. Make sure whether these two conditions are fulfilled.

Q) How do I quickly return to Main View Screen? I now have a two-window view.
A) You can double click in the queue window to return to normal layout, or in the log window if you see only the log window.

Q) How can I set my default local directory?
A) Right click in the Local Browser Pane and select "Set Default Directory" to set the current local directory as default.

Q) How can I transfer files from one directory to another at a remote FTP site?
A) You can move files by right clicking on them and selecting "move to". You can select more than one file/folder to move. You can't copy between directories though, since no standard FTP command supports this.

Q) How do I rename a file?
A) TurboFTP currently supports two ways to rename files (or folders):
1) Right click on the file, then select Rename
2) Select the file and press F2

Q) After I have downloaded a Word document I double click it, the Windows Word should be launched, but it goes to the bottom window, why?
A) You have set the double click action of Local Browser Pane to Upload. Go to Options|Advanced|Double Click Action, and set the Local drop down box to View.

Q) The LIST command often times out when I browse some FTP servers, why?
A) Swap [Options|Firewall|Use PASV mode] and try again.

Q) How can I do a silent install of TurboFTP?
A) Runs the installer with /S on the command line.

Q) My computer's system clock was set back and after that TurboFTP won't start and it says it detects the clock has been put backward.
A) The program has built-in clock-back detection system to ensure that the system clock hasn't been set back in an attempt to bypass the program's license restrictions. If the user sets the clock to a date earlier than the present, it will not let the program run until the date is set to the present again. In case of triggering the clock-back detection system by accident, which is possible, please contact us for a special key to unlock the blocking. If you are a registered user and has a valid license key code you just have to start TurboFTP in command line as:

turboftp -REGISTER

and you will be given the chance to enter your key code to get the program registered again.

Q) Is TurboFTP 508 compliant?
A) Please read statement of TurboSoft, Inc. products' 508 compliance.