WS_FTP Server

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WS_FTP Server

Postby kalarb » Tue Sep 08, 2009 3:26 pm

I submitted a ticket on June 24th. I received a reply in a day or so. I have repeatedly tried to get someone to let me know whether or not my issue has been fixed or when it will be fixed. I have downloaded the latest version (6 build 735) and my issue has still not been resolved. Here is the background on this issue. When connecting to a WS_FTP server your session hangs at authentication. I have two production servers that i need to contact that are running this product and none of my tasks or direct connects can login. I have started using FileZilla to compensate. My ticket if anyone is curious is BMQ-610902.

Any help would be appreciated as i have received none since the first reply back saying they found the issue and are working on it and will let me know when they have a fix.
kalarb
 
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Joined: Tue Sep 08, 2009 3:20 pm

Re: WS_FTP Server

Postby admin » Wed Sep 09, 2009 1:06 am

Hi,

Can we have a test account to test your sftp server? Please send it to support@tbsoftinc.com. Thanks.

Leon
admin
Support Staff
 
Posts: 267
Joined: Mon Jul 11, 2005 1:24 am

Re: WS_FTP Server

Postby kalarb » Wed Sep 09, 2009 4:15 pm

No. The server that I connect to is not in my control. If you look thru the ticket you will see that they were able to reproduce the issue. If there is anything else i can do for you please let me know. I am more than willing to do what i can. Unfortunately this server has very confidential information that I cannot give you a username and password too.
kalarb
 
Posts: 5
Joined: Tue Sep 08, 2009 3:20 pm

Re: WS_FTP Server

Postby admin » Thu Sep 10, 2009 4:22 pm

We will sort this out soon.
admin
Support Staff
 
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Joined: Mon Jul 11, 2005 1:24 am

Re: WS_FTP Server

Postby kalarb » Thu Sep 10, 2009 4:24 pm

All I have asked is to be kept in the loop.

Thanks.
kalarb
 
Posts: 5
Joined: Tue Sep 08, 2009 3:20 pm

Re: WS_FTP Server

Postby kalarb » Wed Sep 16, 2009 4:31 pm

Any news? This is what happened last time. Heard something initially and then nothing for weeks. Any update is better than nothing.
kalarb
 
Posts: 5
Joined: Tue Sep 08, 2009 3:20 pm

Re: WS_FTP Server

Postby admin » Wed Nov 04, 2009 9:57 am

Hi there,

TurboFTP V 1.60 Build 748 fixes the problem.

Leon
admin
Support Staff
 
Posts: 267
Joined: Mon Jul 11, 2005 1:24 am

Re: WS_FTP Server

Postby kalarb » Wed Nov 04, 2009 10:18 pm

Where can I download this? I only see Build 743 on the site.
kalarb
 
Posts: 5
Joined: Tue Sep 08, 2009 3:20 pm

Re: WS_FTP Server

Postby admin » Fri Nov 06, 2009 1:03 am

Please check again. It is available now.

Leon
admin
Support Staff
 
Posts: 267
Joined: Mon Jul 11, 2005 1:24 am


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