 | How can I upgrade the software? |  |
 | To upgrade, please go to
http://www.turboftp.com/upgrade.php |
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| How can I download the recent version? | |
| To download the latest version from our website. Please go to http://www.turboftp.com/download.php |
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| How can I get the key code if I have lost it? | |
| If your license is eligible to upgrade to the latest version then you can retrieve the key code at the following page
http://www.turboftp.com/lostkey.html
Otherwise an upgrade fee is required
http://www.turboftp.com/upgrade.php
If you don't want |
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| I entered the key and the username but get "registration failed" message. | |
| Make sure you are entering the key and username correctly. It is recommended you copy past the key and username to avoid typing error. Make sure to remove spaces, if any, at the time of copying the code,when you copy paste.
If the key and username are |
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| I found a bug or I have a suggestion, where should I report? | |
| For bug report please use our online bug report form.
http://www.turboftp.com/bugreport.html |
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| I reinstalled the program recently, but it went back to evaluation mode. |  |
| If you download the latest version from our website and install it over the version you are using rather than reinstall the version being used, there will be an upgrade issue. If you upgrade to a version of TurboFTP whose release date falls out of the Upg |
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| My ticket is automatically closed after a day or two, but my problem is not solved yet. | |
| After a reply is posted to you the ticket will automatically closed if a reply from you is not received in 48 hours. To open the ticket again, just reply to that ticket.
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